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GIFT Certificates

What is an ALEX AND ANI E-Gift Certificate?

E-Gift Certificates are electronic versions of Gift Cards that are emailed directly to the recipient - you can add a personal note to the certificate.

How can I purchase an ALEX AND ANI E-Gift Certificate?

ALEX AND ANI E-Gift Certificates are available for purchase online via our store, go to the gift dropdown and select the certificate value that you wish to send.

When will the recipient receive their E-Gift Certificate?

E-Gift Certificates are delivered instantly to the recipient's email inbox.

How can I redeem my E-Gift Certificate?

In the shopping cart at checkout, enter your E-Gift Certificate code into the "Redeem an E-Gift Certificate" field and click "Add Gift Card." Unused balances will remain on the E-Gift Card and will have a 6 month validity from original purchase.

Can my E-Gift Card be redeemed in ALEX AND ANI stores?

At this time, E-Gift Certificates can only be redeemed at alexandani.com.au.

Can E-Gift Cards be returned?

E-Gift Cards are non-refundable. If an item is returned that was purchased with an E-Gift Card, the funds will be returned as a credit onto the certificate.

My gift card isn't working online; what should I do?

If you are trying to redeem an E-Gift Certificate, please make sure that you are entering it in the "Redeem an E-Gift Certificate" field at checkout. If you continue having issues redeeming your E-Gift Certificate, please email customerservice@alexandani.com.au for assistance.